Refund Policy

Last updated: June 17, 2025

1. Overview

This Refund Policy outlines the terms and conditions for refunds and cancellations of ForceToCrawl subscription services. We strive to provide high-quality services, but we understand that there may be situations where a refund is appropriate.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:

• You will continue to have access to the service until the end of your current billing period
• Your subscription will not automatically renew after the current billing period ends
• No partial refunds will be issued for the unused portion of your current billing period

3. Refund Eligibility

We may provide refunds in the following circumstances:

3.1 Technical Issues

If you experience significant technical issues that prevent you from using our service and our support team is unable to resolve these issues within a reasonable timeframe, you may be eligible for a partial or full refund at our discretion.

3.2 Billing Errors

If you have been incorrectly charged or billed for services you did not receive, you may be eligible for a refund of the incorrect amount.

3.3 New Subscriptions

For new subscribers, we offer a 7-day money-back guarantee. If you are not satisfied with our service within the first 7 days of your initial subscription purchase, you may request a full refund.

4. Non-Refundable Items

The following are generally not eligible for refunds:

• Subscriptions that have been active for more than 7 days
• Partial refunds for unused time on active subscriptions
• Services that have been fully delivered according to specifications
• Subscriptions canceled after renewal

5. How to Request a Refund

To request a refund, please contact our support team at billing@forcetocrawl.com with the following information:

• Your account email address
• Date of purchase
• Reason for requesting a refund
• Any relevant order or transaction IDs

We will review your request and respond within 5 business days.

6. Refund Processing

Approved refunds will be processed using the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at billing@forcetocrawl.com.